Browse our products, select the item you want and click “Order Now”. Fill in your name, phone number and delivery address at checkout to confirm your order.
For some products or locations, we may require partial or full advance payment via mobile banking. Orders will be confirmed only after receiving the payment.
Inform us within 24–48 hours after receiving the product and provide clear images or videos as proof. After verification, we will approve your refund or replacement.
Online payments are refunded via the original payment method. Cash on Delivery orders are refunded via mobile banking (bKash/Nagad/Rocket). Refunds are processed within 3–7 working days after approval.
Refunds are not applicable if you change your mind after receiving the product, if the product is used, damaged or altered by the customer, or if it was purchased on clearance or special discount (unless defective). Delivery charges are non-refundable unless the mistake is from our side.